Shukying Chan

I have been engaged in the service industry since 2012, from which I have continuously improved my hospitality skills in various aspects. The details are as follows:

- Greeting customers with a smile and ,an open and positive attitude at all times, answering questions and solving problems with enthusiasm, meeting guests' needs with empathy, providing high-quality service, and communicating with guests with patient listening words to achieve the best customer service.

- And everything will be very attentive to detail because the detail is the key to the results of everything, with good memory and detailed requirements, can improve the level of service.

- In addition, I will pay attention to the importance of teamwork, have good communication and tacit understanding with other employees, and work together to provide the best customer service experience.

2017 – 2019 Advanced Diploma of Hospitality Management

TAFE SA

9/2011-3/2017 High school diploma graduation CMA Secondary School