Customer Care Manager - Hong Kong

Hang Seng is seeking Customer Care Managers to join our team at the Customer Contact Centre. · The successful candidate will lead and supervise a team to address customer feedback in a timely manner and provide guidance to all team members for accurate and consistent handling of ...

The customer care manager will oversee the daily operations of the customer enquiry team ensuring high performance. The role involves investigating and resolving customer enquiries promptly. · ...

We are looking for a Product Manager to define and execute the product strategy for Samsung Care+, ensuring it aligns with the overall business goals and customer expectations. · Develop new and enhance existing customer satisfactions and loyalty programs. · Work closely with mar ...

We are currently seeking high caliber professionals to join our team as Customer Care Manager, · reporting to Head of Strategic Operations Management · ...

A career where you can make a real impression at Hang Seng Bank Limited. · ...

Lead the Innovation Lab within the Customer Contact department, driving initiatives to enhance customer experience optimise revenue and deliver cost efficiencies. · ...

Contribute to strategic planning of business to achieve growth. · ...

We are seeking a high-caliber Business Development Manager (Asia) to spearhead the growth of our cutting-edge Automated Insulin Delivery (AID) systems. · Online Channel Development: · Proactively identify and engage with potential distributors across Asia. · KOL & HCP Engagement: ...

We are a dedicated nonprofit organization committed to making a positive impact in the lives of vulnerable children and families. Our Foster Care program aims to provide safe and nurturing environments for children in need. · The Senior Charities Manager will be responsible for o ...

+ Job summary: The incumbent will be mainly responsible for the development and implementation of the Park's conservation actions; and to champion biodiversity and sustainability by working with both internal and external stakeholders in conservation to lead, develop and manage v ...

The incumbent will develop and implement conservation actions for Park's biodiversity; lead stakeholders in conservation initiatives to protect biodiversity. · ...

+Manage customer complaints and feedback in accordance with internal & external regulatory requirements. · +Handle customer complaints and feedback; · Liaise with relevant parties for thorough investigation of complaints & root cause analysis; · ...

The Customer Care Manager will direct and monitor daily operations of customer enquiry teams providing guidance to ensure high performance investigate resolve customer enquiries oversee conduct thorough investigations into issues received via calls emails communicate timely resol ...

To provide full range of management, administration and strategic leadership to ensure the Child Care Home is a safe and secure place for children to stay in. · ...

Cathay Customer Contact Centers are poised for a significant transformation as we accelerate our agenda to become · ...

Cathay Customer Contact Centers are poised for a significant transformation as we accelerate our agenda to become one of the world's greatest service brand with significant investment being made on technology innovation people and organisational development. · ...

The Integrated Contact Centre in Retail and Telebet Services Department provides one-stop customer service to the Club's customers and general public. By means of telephone hotlines and online channels, we provide customers with product information enquiry handling and feedback h ...

The Integrated Contact Centre in Retail and Telebet Services Department provides one-stop customer service to the Club's customers and general public. By means of telephone hotlines and online channels, we provide customers with product information, enquiry handling and feedback ...

+In this role you provide administrative support to both Customer Care Department and Centralised Work Force Management team helping them achieve departmental objectives. · +Serve as main contact for Work Force Management team handling local administrative tasks · Monitor volumes ...

We are seeking a high-caliber Business Development Manager (Asia) to spearhead the growth of our cutting-edge Automated Insulin Delivery (AID) systems. · Responsibilities · Proactively identify and engage with potential distributors across Asia using professional networks, digita ...