Hong Kong

    Service Line Sales Specialist, Intelligent Process Automation - Hong Kong, 香港 - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Hong Kong, 香港


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    Role: Service Line Sales Specialist – Intelligent Process Automation

    Geographical Coverage: Greater China

    Base Location: Hong Kong

    About Cognizant Intelligent Process Automation

    Our Intelligent Process Automation (IPA) practice focuses on providing Robotic Process Automation, Machine learning and Analytics solutions for mission critical business processes to major industries globally. It is one of the fastest growing practices in the company, and a key pillar of our digital offerings. We are seeking an IPA Service Line Sales Specialist to grow our presence in select high growth focus accounts in Greater China.

    Summary of Role

    Service Line Sales Specialists (SLSs) provide deep expertise in a Service Line Practice Area to support the Client Leadership Team to close new and expansion opportunities on accounts. They are actively involved in growing the service line's footprint and assisting the Client Partners to engage clients with service line opportunities. SLSs are trusted advisors with a good mix of strategic and tactical management experience.

    The Service Line Sales Specialist for IPA (SLS - IPA) will be responsible for sales of automation services in the assigned focus accounts. The SLS - IPA will manage our go-to -market sales strategy, identify, qualify and close new business opportunities, grow revenue and expand our stakeholder footprint within the accounts. The individual will work with, and leverage, our consulting, advisory, technology CoE and solution delivery teams.

    Role Responsibilities

    • Market Leadership:
      • Creates sales strategies and plan for the Client Partners' review and for its incorporation into the broader client strategy and plan.
      • Provides subject matter expertise to proposal development and overall solution.
    • Relationship Management:
      • Executes and manages the account plan within function/specialism under the guidance of the Client Partner
      • Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
      • Client Relationship Management; engage with CXO, VP and Director level clients
    • Business Development:
      • Responds to and deliver on client requests; responds to RFPs
      • Identifies opportunities, makes proactive proposals to client in line with account strategy
      • Obtains the approvals to pursue opportunities
      • Leads pursuits to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team
      • Secures revenue renewals related to their sales specialism
      • Engages the relevant internal Cognizant teams and service lines team for developing solutions
      • End to end account management including account forecasting, budgeting and operations
    • Handles risks and issues related to the account, including delivery oversight
    • Creates and presents account QBR presentations and executive status reports

    Experience & Skills

    • Track record of growing a successful IT Consulting or BPO practice. Experience in selling Automation Services is a plus
    • Experience supporting account teams and building collaborative relationships with external and internal partners
    • Business acumen, communication and drive for results
    • Strong leadership skills, particularly with highly diverse teams
    • Excellent oral and written communication skills
    • Exceptional client management skills and experience
    • Hands on working style, willing to roll up his / her sleeves to 'get the job done'
    • Ability to work collaboratively in a virtual and highly-matrixed environment
    • Comfortable working on concurrent pursuits and activities; ability to prioritize and manage time
    • Dynamic entrepreneurial spirit and collaborative approach
    • Ability to communicate in local languages
    • Willing to travel 20%+ annually where required



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