- Medical benefit plan includes clinical, hospital & surgical, dental, and optical benefits
- Family medical plan that covers spouse and children
- Disability and life insurance
- Additional leave includes marriage leave, adoption leave, examination leave and study leave
- Staff referral bonus
- On-the-job training
- Flexible work arrangements may be available
- Provide excellent customer service at all times
- Provide the highest standards of service delivery face to face, via telephone, and email communication
- Foster a friendly, proactive and productive manner towards customers
- Ensure all client requests and inquiries are actioned and answered promptly, accurately and in a professional manner
- Handle telephone switchboard, both internal and external
- Coordinate the efficient and accurate booking of meeting rooms via an EMS system. Collaborate with AV and Catering teams to satisfy additional meeting requirements.
- Provide daily support the Catering team and assist with event planning and coordination
- Adhere to procedures and processes while delivering to client expectations and anticipating client needs
- Maintain the general tidiness of the reception area and back office.
- Liaise with Building Management Office and internal teams to ensure the Client floor is well maintained.
- Manage visitor pre-registration and also provide escorting services for any unregistered visitors
- Ensure the upkeep of the Receptionist uniform and adhere to the established grooming standards
- Ad hoc duties as requested by management
- High level of attention to detail, particularly in a high volume and pressure environment
- Strong customer service and interpersonal skills
- Strong verbal and written communication skills in both English and Chinese
- Excellent personal presentation
- Ability to relate positively on an individual basis with a wide range of stakeholders, include but not limited to senior executives and professional staff
- Be a collaborative team player with the ability to work independently under matrix supervision
- Desired experience in financial/investment bank services, 4 to 5 star hotel, or corporate reception/customer service role
- Background check with no criminal history
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Receptionist - Hong Kong, 香港 - JLL
描述
How We support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
Benefits to eligible employees, include:
Location: On-site (Central and Tsim Sha Tsui)
What this job involves
An opening exists for a mature and professional Receptionist looking for an opportunity to join an award winning Investment Bank with offices located in Central and Tsim Sha Tsui. If you are someone who thrives in a busy environment, has an exceptional phone manner, high standards of personal presentation, and a positive attitude with the willingness to learn and grow with the business, then this is the right opportunity for you.
As a switchboard Receptionist, you will play a pivotal role within the Guest Relations team. Reporting to the Receptionist Supervisor, you are the first point of contact for all incoming calls from clients, employees and the general public. Ensuring the experience provided is seamless, welcoming, professional, aligned to the highest standards required by JLL and our client is paramount.
Duties and responsibilities:
Interested? An ideal candidate would need to have the following qualifications
Desired experience and technical skills required
If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table
About JLL –
We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we're honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Location:
On-site –Hong Kong, SAR, ChinaIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
