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- Provide high standard and timely services in accordance with the agreed Business Protocols of Marsh's clients and/or any specific services standards
- Raise the profile of Marsh's claims servicing – both internal and external, e.g. to attend survey and meetings, prepare and present claims analysis with clients etc.
- Provide proactively claims management to Marsh's clients independently, such as advice on claims strategy, reserving, negotiate and settle claims on Employees' Compensation, Personal Injury and liability claims
- Communicate and liaise with clients, insurers, lawyers, adjusters and third party service providers
- Manage Marsh's clients account on claims management side independently
- Provide necessary support and guidance to Senior Claims Executive/Claims Executive
- Assist in improving quality and efficiency of work, including workflow, claims system, and claims reports within the WIRM Team
- Degree holder; holder of a relevant professional qualification
- At least 5-7 years of relevant experience
- Good knowledge of insurance and claims management
- Good knowledge of the Employees' Compensation Ordinance, legal and regulatory framework
- Excellent organisation skills - able to prioritise work and meet deadlines
- Excellent interpersonal skills - able to work within a team and negotiate effectively
- PC literate in MS Word, Excel and PowerPoint
Claims Manager - Hong Kong, 香港 - Marsh McLennan Companies
描述
Description:
We will count on you to :
What you need to have :