Coaching Specialist, Strategic Partnerships - Hong Kong, 香港 - QBE Insurance

描述

Primary Details

Time Type:
Full time


Worker Type:
Contingent Worker

Drive the implementation of sales and growth strategies and objectives with key partners and sales team.

Primary Responsibilities

• Drive the implementation of sales and growth strategies and objectives with key partners and sales team
• Enabling our partners/ sales team to provide valuable service and continuously enhance customer relationship
• Build customer loyalty aligned with our QBE value proposition
• Assist to improve debtor ratio
• Managing internal and external's expectation
• Effective servicing and development of the existing partner base and growth of new business
• Provide professional advice to meet partners/ agents' needs and objectives

Key Performance Indicator: 1)

Partnership/ sales team development and management:
Increase distribution force; Revenue target of the Partnership; Partnership satisfaction score; Adoption % of digital technology by agents; Working with internal stakeholders to maintain service and achieve high NPS

Key Performance Indicator: 2)

Growth & Profitability:

• GWP and New business % year-on-year growth;
• Working with underwriting team to achieve targeted NCOR %;
• Manage and improve agency/financial advisors/local brokers commission ratio

QBE Cultural DNA

• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference.

We expect all employees to role model and inspire the right behaviours that link to our cultural elements:

• We are customer-focused
• We are technical experts
• We are inclusive
• We are fast-paced
• We are courageous
• We are accountable
• We are a team
• All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer

• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Global Disclaimer

• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

How to Apply:
To submit your application, click "Apply" and follow the step by step process.


Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.