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Nityo Infotech Hong Kong, 香港As a Level 2 Lab Support Technician, you are responsible for supporting client technology and services located onsite at the customer location. This includes but is not limited to general support of the Windows desktops, server systems as well as Linux devices in a lab environmen ...
Level 2 Lab Technician - Hong Kong, 香港 - Nityo Infotech
描述
•Plan, design, implement and support hardware and software installation projects
•Analyze, test, and debug compute device systems
•Customize systems for specific functional areas or unique user needs
•Laptop/Desktop/Server Break-Fix, Remote Desktop/Server Support
•Support OS, variety of applications, security agents/services, and hardware issues for users (Windows and Linux)
•Work with IT Infrastructure teams to set up and maintain existing infrastructure environments and assist with local changes
•Provide user training and education
•Re-imaging
•New HW delivery and setup. May require lifting of boxes and compute HW in addition to installation under desks
•Printer installation and troubleshooting
•Problem diagnosis and resolution
Experience Required
3 - 5 Years
Industry Type
IT
Employment Type
Contract
Location
Hong Kong
Roles & Responsibilities
•Plan, design, implement and support hardware and software installation projects
•Analyze, test, and debug compute device systems
•Customize systems for specific functional areas or unique user needs
•Laptop/Desktop/Server Break-Fix, Remote Desktop/Server Support
•Support OS, variety of applications, security agents/services, and hardware issues for users (Windows and Linux)
•Work with IT Infrastructure teams to set up and maintain existing infrastructure environments and assist with local changes
•Provide user training and education
•Re-imaging
•New HW delivery and setup. May require lifting of boxes and compute HW in addition to installation under desks
•Printer installation and troubleshooting
•Problem diagnosis and resolution
Expertise & Qualification
IT Specialists