此职位不再接受申请
- Organize new staff onboarding and offboarding in collaboration with HR
- Configure, deploy and support IT hardware, including desktops, laptops, mobile devices, IT/AV peripherals, and network equipment (IP Phones, etc.) in a LAN environments
- Conduct system health checks, generate health check reports, analyze system performance and make recommendations
- Install, configure, and troubleshoot software packages, including operating systems, desktop software and custom applications
- Manage backup platform and other business as usual Infrastructure related support
- Develop and maintain technical documentation, configuration procedures and best practices
- Coordinate upgrades and new deployment projects
- Schedule and monitor security patches deployment
- Organize workstations and IP Phones move when needed
- Coordinate with equipment vendors and 3rd party suppliers to resolve technical issues
- Maintain accurate inventories of software and hardware assets
- 3+ years' experience in Windows 10 (Client / Server) and Microsoft Office software products experience
- Strong user desktop support capabilities, including VIP users support
- Experienced in Automation, such as RPA or admin scripting languages; MS Teams and Cisco Telephony; VMware, Windows Servers
- Good command in written and spoken English and Cantonese or Mandarin
- Strong analytical, problem solving, and interpersonal skills
- Organized and open to learn new skills in a global environment
IT Support - Hong Kong, 香港 - DARMAX GLOBAL
描述
Responsibilities
Requirements