- Providing management support to Operations leadership within the Asia-Pacific region
- Facilitating the effective management of operational activities through alignment between entity and functional plans enabling robust service performance management across Operations
- Delivery of Operations Transformation plans across Asia-Pacific through preparation of high quality governance materials regular engagement with Asia-Pacific market team alignment to the Global Operations strategy
- Supporting the Regional Head of Operations Delivery, Asia-Pacific in relevant governance, business engagement and management forums to ensure close partnership with businesses, support functions and across Operations teams at a global, regional and country-level
- Coordination of initiatives to support the People Strategy to enhance staff engagement and internal communication
- Ensuring adequate operational control and risk management by actively overseeing the implementation of relevant policies, procedures and regulatory requirements Requirements
- Strong knowledge and experience in Operations Transformation or Business Management domains.
- Aptitude for analysing complex issues to identify and assess the impacts for the Bank and its customers, translating these into tangible goals and actions
- Excellent relationship management and influencing skills
- Comfort with ambiguity and ability to navigate through and deliver in changing strategic and commercial contexts
- Honed analytical skills, with a strong emphasis on complex analyses of financial and management information and broad comfort in managing data and financials
- Strong verbal and written communication skills, with the ability to communicate complex issues concisely
- High degree of drive and motivation to ensure delivery of objectives in a timely, efficient and effective manner
- Attention to detail combined with strong delivery focus and ability to meet aggressive timeframes with quality results
- Strong understanding of risk management by incorporating risk considerations in all activities
- Adaptability, flexibility, and a self-initiated approach to change and developing market demands and opportunities
Operations Delivery Senior Associate, Asia-Pacific - Hong Kong, 香港 - HSBC
描述
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high calibre professional to join our team as an Operations Delivery Senior Associate, Asia-Pacific.
Principal Responsibilities