Assistant Manager, Branch Management Support - Hong Kong, 香港 - Dah Sing Financial Group

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    About Dah Sing Group

    The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.

    Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth.

    Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

    In this role, you are required to coordinate and monitor the administration and delivery of various sales and service projects, synchronize product training and provide support to designed distribution channels.

    Main Responsibilities:

    • Assist in projects in the areas of sales and services quality development, procedure preparation, work process re-engineering.
    • Manage the sales and service environment of a banking branch and involve in other internal consulting and strategic projects.
    • Provide specialized analytics support to branch frontline by establishing sales and service handbook or job aids.
    • Liaise with other departments in order to establish and maintain activities and support in relation to the sales campaign or promotional activities and follow through the implementation and evaluation.
    • Prepare regular reports for senior management review.
    • Provide support to ad hoc projects or people engagement programs when required.

    To meet the challenge, you should possess the following qualifications and attributes:

    • Tertiary Education or Degree holder with minimum 3 years of experience in bank operations.
    • Good interpersonal, communication and coordination skills
    • Able to work independently and under pressure
    • Excellent computer skills, including MS Word, Excel, PowerPoint and Chinese Word Processing
    • Good time management while leveraging different workloads
    Please note that only shortlisted candidates will be notified.