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- Handle customers' inquiries and complaints via call, live chat and email in an efficient and professional manner
- 提供優質客戶服務包括透過電話、即時通訊(live chat)及或電郵解答顧客預約查詢及處理投訴
- Offer immediate assistances towards complaints
- 及時處理投訴電話及個案
- HKCEE/HKDSE or above, or equivalent
- HKCEE/HKDSE或以上學歷 (或同等學歷)
- Fresh Graduates are also welcome
- 歡迎應屆畢業生申請
- Candidates with 1-year or above CS experience / experience in Aviation, Hospitality and/or Tourism industry is highly preferred
- 具備一年以上客戶服務相關經驗 / 航空、酒店及或旅遊業經驗優先
- Good command of spoken and written Cantonese, English and Mandarin
- 流利粵語, 良好英語及普通話
- Monday to Sunday (5-day work week, 8.5 working hours per day)
- 星期一至日輪班 (5天工作,每天8.5小時)
- Sheung Wan (Nearby MTR station)
- 上環 (地鐵站步行5分鐘)
- 14 days' paid annual leave 14天年假
- Join-in Bonus 新人獎金
- Staff Referral Bonus介紹人獎金
- Structured training programme專業培訓
- Comprehensive medical coverage, including clinical and hospitalization全面醫療保障計劃包括門診及住院保障
- PCCW Group Staff Discount 員工優惠
Sales Executive - Hong Kong, 香港 - HKT
描述
Responsibilities / 主要職責 :
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香港電訊為平等機會僱主,歡迎所有合資格人士申請職位。申請人所提供的資料絕對保密,並只作與招聘有關的用途。在使用求職者所提供的個人資料時,僱主會嚴格遵守其個人資料政策的規定,並在收到有關要求時,會隨即提供一份有關政策的複本。