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- Build rapport and trust with clients by providing exceptional customer service and personalized experiences.
- Analyze client data and purchasing behaviors to identify opportunities for growth and revenue generation.
- Collaborate with sales teams to execute client outreach initiatives and drive sales through effective client management practices.
- Keep abreast of industry trends and competitor strategies to recommend innovative approaches to client development.
- Oversee the planning and execution of client events, promotions, and other initiatives to drive brand awareness and engagement.
- Monitor market trends and competitor activities to identify opportunities for innovation in client experience strategies.
- Bachelor's degree in Business, Marketing, or related field.
- Minimum of 3 years of experience in client relationship management or customer experience roles within the luxury retail or hospitality industry
- Proven track record of success in client development or a similar role within the luxury retail sector.
- Strong understanding of luxury consumer behavior and market dynamics.
- Excellent communication and interpersonal skills with the ability to engage and connect with high-profile clients.
- Analytical mindset with the ability to interpret data and draw actionable insights.
- Ability to work independently and as part of a team in a fast-paced, high-pressure environment.
Specialist - Client Development - Hong Kong, 香港 - Louis Vuitton Malletier
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