Associate Director of SME Client Servicing - Hong Kong, 香港 - Aon

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    Associate Director of SME Client Servicing

    We are currently recruiting an Associate Director of SME Client Servicing to join our team in Hong Kong to service our P&C SME clients.

    About Aon

    Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. As a global insurance brokerage and consulting enterprise, we are looking for an ambition leader to join our Hong Kong team. In this high-profile role, you will be expected to drive the success of your respective portfolio while leading and building your team.

    Aon is in the business of better decisions

    At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

    As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. It's an environment which encourages you to achieve your best - together we'll empower results.

    What the day will look like

  • Take ownership of client management including day to day program management, consultative service and relationship building
  • Expert knowledge and ensure effective working relationships with different teams in Aon to provide Aon United solutions to the client
  • Managing and providing high quality service to our existing clients
  • Achieving business growth by developing additional business from current portfolio and new clients
  • Performing other duties as directed and assigned by the management
  • Partnering with local sales leadership, producers, Account Executives and SAMs on development of new business
  • Regularly providing updates with respect to changes in local market (i.e. legislation, trends, etc.) including partnering with communications director to develop risk alerts and other materials as appropriate
  • Identifying and escalating areas for process improvement
  • Any other duties assigned by the company from time to time
  • Skills and experience that will lead to success

  • 10 years' experience in account servicing primarily to local SME or mid-sized clients
  • Good knowledge of local markets, including insurers, tax, regulatory, unique coverage / issues
  • Sound General Insurance experience (including but not limited to Property & Casualty, Public and Products liability, Motor, Employee Compensation)
  • Certification in ANZII, ACII or across General Insurance
  • Bachelors or above in business or related disciplines
  • Strong spoken Chinese (Cantonese and/or Mandarin) is an advantage
  • How this opportunity is different

    Our teams are highly collaborative, working towards common goals while striving for excellence in the solutions we provide to our clients. We embrace challenges and rely on each other for support and creative problem solving. Our colleagues and leaders support professional development to help each other grow and excel. Working together, we can achieve great things

    How we support our colleagues

    In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working