Assistant Manager, HNW Case Management - Hong Kong, 香港 - CHUBB

    CHUBB
    Default job background
    Regular - 全职
    描述
  • Support the distribution channels to grow HNW business​.
  • Provide case management support on insurance application and servicing.
  • Offer support to frontline sales business partners in addressing issues promptly and collaboratively to ensure a seamless experience for our business partners and customers during both the business submission and post-sales services processes.
  • Review and verify application documents in compliance with requirements.
  • Closely follow through pre-underwrite and pending cases for business partners.
  • Ensure a smooth process on all policy submission and assignment documentation​.
  • Discuss & negotiate with relevant parties (internal & external) to ensure problems are solved during submission process​.
  • Streamline internal workflow with departments regarding policy servicing, premium and policy financing matters & obtain gatekeepers clearance.
  • Degree holder with minimum 6+ years of relevant working experience in insurance administration support/ client servicing/ sales operations in an insurance company and/or brokerage.
  • Good insurance product and operations knowledge.
  • Proactive with good problem-solving skills and attentive to details.
  • Fluent in English language (writing and verbal), Mandarin and Cantonese.
  • Proficient in MS Office.