- Provide professional customer services regarding products, policies, and claims of General Insurance via phone and email
- Maintain high-quality customer services to ensure customer satisfaction
- Assist in ad-hoc projects and assigned administrative tasks
- Minimum 2 years of customer service experience in a hotline setting, preferably within the insurance industry
- Candidates with limited experience or recent graduates keen on building a career in customer services are encouraged to apply; successful candidates may be considered for the role of Customer Care Associate
- Knowledge of General Insurance products is advantageous
- Holding IIQE licenses is preferred but not mandatory; support will be provided to obtain IIQE licenses after onboarding
- Proficiency in Cantonese and English, with Mandarin proficiency being a bonus
- Location(s): HK - Hong Kong
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Customer Care Consultant - Hong Kong, 香港 - Zurich Insurance Company
描述
Job Accountabilities
Job Qualifications
Why Choose Zurich
At Zurich, we believe in thinking innovatively and challenging conventions. We maintain an optimistic outlook, focusing on possibilities and continuously asking ourselves: What can go right?
We are committed to diversity and inclusion, recognizing and celebrating the unique qualities of each employee - this diversity fuels our team's success!
Be part of our team as we consistently seek fresh approaches to...
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