Claims Manager - Hong Kong, 香港 - Marsh

描述

We will count on you to:

• Provide high standard and timely services in accordance with the agreed Business Protocols of Marsh's clients and/or any specific services standards
• Raise the profile of Marsh's claims servicing – both internal and external, e.g. to attend survey and meetings, prepare and present claims analysis with clients etc.
• Provide proactively claims management to Marsh's clients independently, such as advice on claims strategy, reserving, negotiate and settle claims on Employees' Compensation, Personal Injury and liability claims
• Communicate and liaise with clients, insurers, lawyers, adjusters and third party service providers
• Manage Marsh's clients account on claims management side independently
• Provide necessary support and guidance to Senior Claims Executive/Claims Executive
• Assist in improving quality and efficiency of work, including workflow, claims system, and claims reports within the WIRM Team

What you need to have:

• Degree holder; holder of a relevant professional qualification
• At least 5-7 years of relevant experience
• Good knowledge of insurance and claims management
• Good knowledge of the Employees' Compensation Ordinance, legal and regulatory framework
• Excellent organisation skills - able to prioritise work and meet deadlines
• Excellent interpersonal skills - able to work within a team and negotiate effectively
• PC literate in MS Word, Excel and PowerPoint