KYC Manager - Kwun Tong, Kwun Tong District

Job summary

Conduct KYC reviews, monitor records, and escalate suspicious activity. Support KYC initiatives and assess account eligibility. Perform client identification, verification, and screening processes.

Responsibilities

• Conduct both scheduled and unscheduled KYC reviews across various client risk categories, ensuring compliance with local regulations and standards.
• Monitor and track KYC records, develop action plans for expiring records, and ensure timely updates to prevent overdue files.
• Promptly escalate any suspicious activity from an AML perspective to senior management for further investigation.
• Support KYC initiatives in line with AML KYC Operations procedures.
• Assess account eligibility and scope for KYC review.
• Perform client identification, verification, and screening processes.
• Validate customer details such as address, employment, and connections to PEP/SPF using internal data or approved third-party sources. Conduct enhanced due diligence including negative news and social media checks when necessary.
• Collaborate with internal teams to ensure thorough due diligence and documentation review.
• Request missing information from Outreach or Relationship Managers to complete reviews.
• Maintain high-quality standards (90%+ accuracy) in all KYC reviews.
• Report technical issues or procedural uncertainties to management for resolution.
• Ensure files undergo Quality Control (QC) review before submission and address any discrepancies found.
• Submit finalized records for Business Approval and resolve any issues identified during the review.
• Comfortable with contacting customers directly when needed.

Qualifications

• 5-8 years of experience in KYC, AML, due diligence, or banking preferred.
• Strong understanding of AML/KYC policies, systems, and procedures.
• Recognized as a subject matter expert in the field.
• Excellent analytical skills with the ability to interpret and document large volumes of data.
• Clear and effective documentation abilities.
• Commitment to compliance and control standards.
• Detail-oriented, proactive, and capable of working independently.
• Able to manage multiple tasks and meet deadlines under pressure.
• Strong verbal and written communication skills.
• Collaborative team player with strong interpersonal skills and a results-driven mindset.

工作描述