Senior Business Analyst - Hong Kong, Hong Kong SAR, Hong Kong
1天前
工作描述
Job Description:
- Work closely with cross-function teams to identify enhancement of our digital platforms and develop solutions to drive business goals
- Consistently review and optimize customer journey across different digital channels
- Collaborate with IT teams to ensure seamless integration of digital solutions with existing systems
- Manage full cycle of project from planning, requirement gathering, UAT, documentation, change management and evaluation
- Provide regular progress reports and insights to management on digital transformation initiatives
Requirements:
- Degree in e-Commerce, Information System, Marketing, Business related disciplines
- At least 3-5 years experience in Digital, CRM or E-commerce is highly preferred
- Experienced in creating journey flow and defining test strategy
- Experienced in Salesforce Marketing Cloud/Emarsys/Dynamics 365 or any other marketing automation tools is preferred
- Enjoy thriving in a fast-paced and agile environment
- Dont shy away from challenges, and always find a way to get a job done without sacrificing quality
- Strong stakeholder management, self-motivated and independent
- Strong communication and interpersonal skills
- Proficiency in written English and Chinese
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