Resident Engineer/ XSOAR Consultant - Hong Kong, 香港 - Saddleback Solutions

描述

Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign – it evolves.

As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you don't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

The Role

Your Career

The Resident Engineer is an integral part of our mission within our Professional Services team. As a Resident Engineer, you will work on-site with our customer(s) supporting our mission to help them quickly and completely adopt our Security Operating Platform, leaving them more secure. This is a highly technical, hands-on role and you will develop and maintain expertise level skill sets on our products and solutions deployed within the customer's environment.

Your Impact

• Assist customers with their Incident Response efforts leveraging XSOAR (formerly Demisto) for Security Orchestration Automation and Response (SOAR)
• Learn & understand the customer's business requirements and the threat landscape that is most applicable to their industry's vertical sector
• Lead XSOAR technical implementation/operations in a customer environment including Playbook design, development and implementation/optimization.
• Interact with Security and IT technologies relating to customer environment

Ideal Profile

• Ability to communicate effectively in crisis situations with all levels of an organization from Engineering/Operations to CIO/CISO audiences
• Ability to create documentation for Incident Response Plans, system integrations and XSOAR playbooks
• Ability to refine and translate complex requirements and execute best practice solutions.
• Ability to lead teams and construct plans and roadmaps for achieving customer SecOps goals.
• Other tasks and duties as needed to support the customer and/or business relating to XSOAR
• Experience in Python, Powershell or Javascript
• Experience managing complex security solutions in large environments
• Strong understanding of Linux or Unix, network troubleshooting analysis and current security threats
• Experience in cybersecurity incident response
• Strong understanding of cybersecurity technologies, protocols and applications
• Detailed technical experience in the installation, configuration, and operation of high-end security solutions
• Familiar with the Software Development Lifecycle (SDLC) methodology
• Experience with IDS/IPS solutions and technologies preferred
• Security Operations experience is a strong plus
• Excellent written and verbal communication skills
• GCIA, GCFE, GCIH, CISSP, and/or DevOps certifications preferredWith experience in: SOAR/XSOAR Platform, SIEM, Splunk, and Python
• Someone who is willing to work on a Contract Basis (with possibility of extension)
• A professional who is not just good at problem detection, but can also implement problem detection platform)

What's on Offer?

• Work alongside & learn from best in class talent
• Opportunity to make a positive impact
• Excellent career development opportunities