Senior Relationship Support Officer - Hong Kong, 香港 - Hang Seng Bank Limited

描述

Job description
Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Commercial Banking - Business Banking

Hang Seng's Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Senior Relationship Support Officer.

Principal responsibilities

• Assist in preparing credit proposals and following up related credit documentation
• Conduct regular and effective credit reviews, and monitor customers' account performance to maintain a healthy loan portfolio
• Build and maintain good customer relationship, handle phone enquiries and provide quality after-sales support
• Compile periodic reports and performance statistics, and ensure good database maintenance for market analysis / research
• Provide sales support to the department

Requirements

• Diploma or Degree Holder; Form Five or DSE Graduates with relevant working experience will also be considered
• Good knowledge of credit analysis, with prior experiences in bills operations, credit system, credit approval and related documentation procedures preferred
• Strong self-motivation, with ability to communicate effectively and create connection with others
• Proficiency in both English and Chinese, with fluency in Putonghua preferred
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.
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