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- Plan & configure scheduling setting in system to optimize the schedule to balance the needs between cast, operations and company
- Perform audits of time approval records to ensure accuracy and process frontline hour to SAP for daily, weekly and monthly payroll procedures
- Produce & amend rosters for frontline Cast Members based on business demands and ad-hoc changes
- Work closely with client and provide labor reports and scheduling related information to LOBs and partners on regular basis
- Perform user acceptance test for system upgrade, bugs fix and produce sample schedule for schedule optimization testing
- Bachelor's degree in human resources management, IT, Finance or Business Administration or relevant disciplines
- Proficient in Microsoft Office (. Excel, Access, PowerPoint, Word)
- Knowledge in frontline operations and organization workflow and culture of Hong Kong Disneyland is an advantage
- Fluent in English and Chinese HKProfessional #LI-AI1
Associate Specialist, Cast Scheduling - Hong Kong, 香港 - Hong Kong Disneyland Resort
描述
Job Summary:
The purpose of this role is to produce and maintain effective working schedules according to pre-determined labor plans, monitor compliance of labor policies and scheduling guidelines, and assign appropriate frontline workforce to deliver smooth operations and create a great guest/client experience.
Job Responsibilities:
Job Requirements: