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  • Supervisor, Airport Services - Hong Kong Island - Hong Kong Airlines Ltd

    Hong Kong Airlines Ltd
    Hong Kong Airlines Ltd Hong Kong Island

    3周前

    描述

    **Career Development Opportunities at Hong Kong Airlines**

    We are a dynamic airline company offering comprehensive training and career growth opportunities for talented individuals who share our passion for excellence.

    With rapid expansion, we seek high-caliber candidates to join our professional team and contribute to our success.

    Key Responsibilities:

    • Develop and maintain policies, procedures, and training materials for Passenger & Baggage Services to ensure compliance with company standards, IOSA, and regulatory requirements.
    • Collaborate with commercial and operations teams to roll out new products and services.
    • Evaluate and implement policies, procedures, and standards related to Passenger and Baggage handling to meet airport, regulatory, corporate quality, safety, and security requirements.
    • Implement changes and document policies in Standard Operating Procedures.
    • Deliver Passenger Services training to internal and external staff as needed.
    • Analyze data and prepare presentation materials for management review.
    • Monitor trends in Passenger and Baggage services, including policy updates, regulations, service levels, to inform strategic planning and enhance passenger experience and regulatory compliance.
    • Identify potential hazards, safety threats, and security risks and report them to the Airport Manager, following up with risk mitigation actions.
    • Comply with all applicable laws, regulations, requirements, standards, and procedures in all locations where operations are conducted.
    • Perform additional duties assigned by supervisor as necessary.

    Minimum Requirements:

    • At least 5 years of relevant experience in the aviation industry, preferably 2 years in a supervisory role.
    • Tertiary education or equivalent; a Bachelor's degree is advantageous.
    • Excellent command of spoken and written English and Chinese; Putonghua is required.
    • Proficiency in MS Office applications and Chinese Word Processing.
    • Able to work under pressure and meet tight deadlines.
    • Strong leadership skills to lead teams and achieve company goals.
    • Independent, well-organized, and detail-oriented.

工作机会