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    Risk Control and Support Head, Private Banking, Max 70K - Hong Kong, 香港 - Gravitas Recruitment Group

    Gravitas Recruitment Group
    Gravitas Recruitment Group Hong Kong, 香港

    发现在: Talent HK A C2 - 1周前

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    全职
    描述
    1. Establish and implement departmental quality assurance strategies and service standards to continuously improve the quality of Private Banking services.
    2. Coordinate and plan orientation, onboarding service training, and license accreditations to foster front-line engagement and cultivate a culture of quality service in compliance with HKMA standards.
    3. Monitor the service quality within the department, analyze customer feedback for management review, and identify actionable measures to enhance the overall customer experience.
    4. Collaborate with other departments to develop and execute process improvement projects, aiming to improve departmental service efficiency.
  • Nityo Infotech

    Qa Tester

    发现在: Talent HK C2 - 5天前

    Nityo Infotech Hong Kong, 香港

    Banking , Communication , C , Engineering , Hiring , Java , Management , Quality Assurance , Testing , A , APAC , Acting , Applications , Asset , Assurance , Autonomous , Bangalore , Banking , Based , Building , C , C2 , Cheaper , Communication , Communication Skills , Computer S ...