HSBC Group

Technical Specialist - Digital Business Services (BB-02ECF)

Found in: Neuvoo HK

Technical Specialist - Digital Business Services:0000FEGQ Description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Senior Technical Specialist.

Principal Responsibilities

  • Consult with Cybersecurity and application teams to deliver WAF protections for our critical applications.
  • Deliver on premise configuration across our F5, DNS, and routing and switching environments.
  • Work with vendor Akamai to deliver WAF/BOT protections
  • Continuous development, implementation of control enhancements
  • Troubleshooting and vendor management in case of error in the environment and functionality
  • Create documentation for the team which is helpful to do the job
  • Ensure Service Delivery Targets are met for services
  • Work on incident & problem management, permanent issue fix and production support
  • Develop automation capabilities to reduce infrastructure complexity and manual effort
  • Collaborate and communicate with business stakeholders and IT teams
  • Review of attack mitigations and improvements
  • Planning, conception and implementation in case of maintenance activities
  • Analyze, support and advise in business
  • Qualifications


  • Strong experience with the following technologies: Application Level & Bot Security Protections: Akamai, Load Balancing: F5 , DNS: Qip, Infoblox, Cloud based services, Network Layer Security Protections:, Radware, Cloud/Akamai, Routing and Switching: Cisco, Juniper
  • IPv6 Migrations
  • Knowledge and awareness with Security aspects, attacks and mitigations, compliance, vulnerability
  • Experience working within large-scale enterprise IT environment
  • Strong work ethic and interpersonal skills
  • Strong networking and collaboration skills
  • Strong communication skills across organization levels
  • Strong problem solving, analytical and conceptual skills
  • After-hours support during delivery
  • Experience working with automation tools such as ansible, puppet, jenkin, CI/CD
  • Experience working with DevOps tools e.g. GitHub, Jira, Confluence
  • Good understanding on external Cloud Provider (e.g. AWS, GCP, Azure)
  • Strong technical background preferred and/or experience to equivalent level
  • Quality awareness and a strong understanding of services
  • To be considered for this role, the relevant rights to work in Hong Kong is required.

    You’ll achieve more when you join HSBC.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    calendar_today6 days ago


    info Full-time

    location_on New Territories, Hong Kong

    work HSBC Group

    I expressly authorise the Terms and Conditions

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