Standard Chartered Bank

Cluster Head of Supply Partner Management (BB-5CEEC)

Found in: Neuvoo HK


About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities


  • Ensures cluster alignment with group/regional strategic intent for supply partnership(s).
  • Formulate the cluster vision and objectives for supply partnership(s).
  • Processes

    Supply Partner Management

  • Accountable to both the Cluster Head of Hong Kong, Taiwan, GBA, Macau & GBS China and Regional Head of Supply Partner Management Asia for all third party suppliers (excluding landlords) in terms of compliance (to bank processes & policies), performance (contracted KPI’s) and change management.
  • Accountable to Regional Head of SPM Asia to ensure in-cluster management of suppliers is aligned with the Group’s TPRM policy and SPM processes.
  • Accountable to ensure all on boarding of new suppliers is compliant with the Group Procurement Policy.
  • Accountable for driving operational excellence and transformational agenda and with our supply partners.
  • Accountable for driving the supply partner strategy within Hong Kong Cluster
  • Accountable for providing centre of excellence to Hong Kong Cluster countries and ensuring appropriate SPM coverage across the cluster.
  • Accountable for resolving risk issues with supply partners by identifying gaps and track action plans to close gaps.
  • Maximises value from output based multi service agreements.
  • Cluster point of escalation between the bank and supply partner.
  • Drive implementation of periodic reviews; analyse and validate supply partners monthly/quarterly governance reports.
  • Responsible for resolving performance management issues at a cluster level.
  • Manage financial and commercial matters in alignment with glidepath and contractual agreements.
  • Leads and effects change control in alignment with approved process.
  • Deliver effective end to end implementation of the bank’s governance model for the entire supply chain within the cluster.
  • Participate in material sub-contract reviews.
  • Collaborate with SCM to identify supply chain optimisation opportunities and recommend solutions which add value to the bank.
  • With Process and policy owners, evidences compliance with policies, procedures and standards (TPRM, GSSP, ABC, Data Security, Resilience etc.).
  • Ensure cluster is audit ready and provide leadership on supply chain audits within the cluster.
  • Work with Regional Head of SPM Asia in driving service development, process improvement and new regional supply partnership opportunities.
  • Ensure alignment with SME Leads for implementation for innovation and new initiatives.
  • People and Talent

  • Sets the cluster vision and objectives for direct reports in alignment with strategic intent and scorecards
  • Collaborates with HR defining and implementing Job Family training/ capability requirements within the cluster.
  • Risk Management

    As Cluster/Country Risk Control Owner for Property Management, responsible under the Group Operational Risk Framework (ORF) for ensuring that the residual risks within the scope of PROPERTY responsibilities remain within appetite. This includes:

  • Challenge and verify Cluster/Country First Line risk identification and assessments, in line with changes in the internal and external environment
  • Identify and report Cluster/Country key risks and ensure where outside of the risk appetite they are escalated to the appropriate body for risk acceptance
  • Maintain a good understanding of Cluster/Country applicable laws and regulations pertaining to PROPERTY Risk control areas
  • Design, implement and maintain Cluster/Country controls and mitigants
  • Ensure effective Cluster/Country communication of policies and other control requirements
  • Define key Cluster/Country control indicators and control sample testing requirements as appropriate for managing risk
  • Monitor Cluster/Country compliance with and effectiveness of the risk control environment
  • Monitor ‘live’ risk issues and events material to the Bank and verify whether appropriate management action is being taken to mitigate their impact
  • Set the right tone for the risk management culture of the team in internal communications and performance objectives
  • Governance

  • Advise governance bodies on key risks, the effectiveness of mitigants and controls, and alignment of residual risks with appetite
  • Ensure at all times operations in workplace functions are audit ready
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Hong Kong Cluster SPM Function to achieve the outcomes set out in the Bank’s Conduct Principles
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matter
  • Key Stakeholders

  • Hong Kong Cluster CEO/CFO’s
  • Hong Kong Cluster Head of Property, Head of Property Taiwan and Property Managers (if any) within the cluster
  • Regional Head of SPM, Asia
  • Other Responsibilities

  • As defined by Hong Kong Cluster Head of Property, Regional Head of SPM, Asia.
  • Our Ideal Candidate
  • Real Estate, Building Services, Business, Procurement, related degree.
  • CORENET MCR or equivalent Property related accreditations.
  • Experience - Real Estate, Relationship Management or Supply Chain Snr position 8+ years
  • calendar_today4 days ago


    info Full-time

    location_on Hong Kong

    work Standard Chartered Bank

    I expressly authorise the Terms and Conditions

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