We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities
The purpose of the role is to drive the TB ChequeReduction/Optimization Agenda to achieve operational efficiencies and to reduce TB cheque processing costs. This involves active migration of corporate clients from utilizing cheque to alternative channels for cash management services (Payment & Collections). The role covers Hong Kong with direct responsibility for executing Cheque volume reduction initiatives.
The role is required to work closely with Cash Product/Sales, Cash Management Operations (CMO), Retail Bank Operation, T&I, Channel, API, Network, and CCIB RMs in the execution of initiatives to achieve efficiency and cost save targets.
The candidate will adopt best practices and a structured approach towards project management and will bring value to the role through detailed, comprehensive and accurate articulation of business requirements, followed by end-to-end ownership to ensure successful delivery.
Analyse cheque issaunce and collection metrics to identify opportunities to reduce corporate clients’ branch transaction volumes
Work closely with CCIB (RMs, Sales and Product) to understand clients’ business models and explore opportunities via co-creation and white boarding sessions to kill cash at source / move cheque paymenet and collection processes to alternative options like fast payments
Collaborate with CCIB to identify unprofitable corporate clients, with high utilization of cheque across the footprint
Define specific initiatives to migrate corporate clients’ cheque transaction volumes to alternative channels
Liaise with the relevant stakeholders to ensure buy-in and garner support on key initiatives
Drive and track multiple initiatives with regular updates to the Project Working Group
Develop business cases for investment requests, identifying the costs and benefits, in collaboration with respective country product partner/stakeholders
Manage in-country investments to ensure projects are fit for purpose and are delivered on time, on budget and provide regular updates to the country AE and to the Programme Manager at country abd global level.
Identify alternative client channels - both existing and new channels for the delivery of cash management services taking into consideration clients’ needs as well as the regulatory environment
Support the commercialization of new Cash solutions/ channels in-country that are in line with the role’s purpose
Optimize cheque processing to reduce costs and make the overall operation more efficient
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Transaction banking product background, prefer to have some cheque issuance and collection background
Advance analytical skills to monitor MIS and define action to improve metric MS Excel or MS Access skill would prefer to support data and result assessments
Action driven with structure planning of execution and tracking of results
Strong client and stakeholder engagement skill set in driving buy-in and action to achieve targets