PVH Corp

Vice President, IT Infrastructure & Operations, Asia Pacific (BB-2C057)

Found in: Neuvoo HK

Description:

POSITION SUMMARY:

The VP, Infrastructure and Operations, Asia Pacific is responsible for the implementation, maintenance and operations of all technology infrastructure deployed within PVH Asia; this includes data centers, network services, telephony, service monitoring, user support/help desk, end-user computing, servers, storage and related software. This position is operationally responsible for ensuring the availability and integrity of all IT systems, data centers and infrastructure. This leadership level position will be required to make technical decisions and work closely with cross-functional business areas and Global I&O and all IT groups. Additionally, he/she will assume a leadership role in selecting, testing and rolling out new technologies that provide improvements and keeps pace with current trends of the industry.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:

  • Lead the technology infrastructure strategy and execution for PVH Asia in collaboration with Global I&O, identifying opportunities for automation, cost savings, and service quality improvement
  • Participate in IT strategy planning activities, bringing a current knowledge and future vision of technology and systems, and best practices (e.g. ITIL) as related to the needs of the business
  • Manage financial aspects of IT operations, including purchasing, vendor negotiation and administration, budgeting, cost/benefit analyses and budget review
  • Develop, implement and manage reporting of IT metrics and Service Level Agreements that effectively measure team and vendor performance and are in line with the needs of the business. Manage root cause analysis and improvement actions
  • Provide planning, estimates and oversight to solutions and IT operations projects
  • Recognize where there are gaps in processes and procedures and seek solutions on how to improve
  • Own I&O portfolio for Asia work with GVP Asia IT and Global I&O to ensure that the right projects are prioritized or addressed as part of a multi-year roadmap
  • Drive a continuous improvement mindset across the organization
  • Ensure alignment on priorities and direction by partnering with other groups and leaders
  • Develop and document standards, policies, procedures, services plans and key performance metrics that support the continual improvement of IT Services
  • Lead the Operational Excellence governance in Change Management, Incident, and Problem as well as RCAs. This governance is based on a daily operational call (DOM) which requires leaders to discuss openly outages (Severity 1 business impact) that occurred in the previous day as well as severity 2 level incidents that require immediate attention
  • Manage the infrastructure of any mergers, acquisitions or site moves
  • Accountable for data center transformational initiative
  • Provisions compute for on-prem hardware and storage
  • Owns the support matrix for Network Operations support, Server and storage administration, backups, restores, and computer
  • Responsible for all that is compliance (patching and security agents) for on-prem hardware as well as virtual and public cloud platforms
  • Review project plans; resource plans for projects and support, using PMO methodology and PVH in-house toolset

KEY COMPETENCIES:

Decision Making

  • Management and direction of the department which includes planning, setting priorities, coordination and reporting of all the activities
  • Setting strategic direction
  • Providing expert technical leadership
  • Identify how existing and emerging technologies can benefit the company

Resourcefulness / Creativity

  • Must be able to handle multiple tasks and projects efficiently while adhering to deadlines
  • Must be able to identify cost-effective ways to maintain a rapidly changing environment for growth
  • Ability to work in a fast-paced environment that includes multiple regional data centers as well as numerous server rooms across the globe

ENVIRONMENT:

  • Expected to react to operational issues off-hours and on weekends
  • Works remotely or on-site
  • 25% travel in Region; US, Europe, at least once a year

QUALIFICATIONS & EXPERIENCE:

  • Experience : 15+ years of experience in managing infrastructure, data centers and networks, telephony and service desk
  • Education: Bachelors Degree or equivalent. MBA in IT-related disciplines a plus
  • Certifications in Network or ITIL a plus
"

calendar_today4 days ago

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info Full-Time

location_on Hong Kong

work PVH Corp

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