Contact center Executive (BB-EAA33)
Found in: Neuvoo HK
To handle incoming calls of the new and existing customers.
*Respond and follow-up customer calls to ensure customer satisfaction.
*Give the best customer centric experience to the custome
*Ensure collaborating to the team to provide the customer with the best customer experience.
*Support the Ops and CMT team in maintaining a high service level and offering the customer a flawless “shipment deliveries” process.
* Examine Customers’ feedback with the direction/guidance of the “Customer Service ” Management, to further improve the whole company service level.
-Bachelor in Marketing or logistics ...
- First experience in contact center is recommended
- professional Communication in english and french
calendar_today21 hours ago