UPS Global Logistics & Distribution Supervisor (BB-0FF83)

Found in: Neuvoo HK


Job Summary

The candidate supervises many of the daily activities for an account, department, or station of a warehouse operation, ensuring inventory accuracy, adherence to quality standards and effective staff management for Post Sales and/or Distribution accounts. He/She ensures performance goals are met and supervises inbound flow, inventory control, and outbound flow questions, tracks customer activity, compiles statistics and completed compliance audits. He/She manages operational efficiency and ensures work completion in an operational area. This position supervises hourly employees.

Job Responsibilities

Contributes to Customer Satisfaction

• Manages workload by delegating, prioritizing, and researching to ensure customer deadlines and contract requirements are completed.

• Tracks customer activity to provide information for the resolution of customer concerns and inquiries.

• Leverages knowledge of customers' business to identify new business development opportunities for UPS.

Vendor Management

• Identify and explore suitable vendor to support CL operation, including warehouse, outsource labour & truck

• Establish vendor partnership and ensure services capability to match UPS expectation.

• Vendor Cost, Services and Performance Management

Process Improvement

• Reviews existing operational processes to identify inefficiencies and cost reduction opportunities.

• Completes corrective action plans to address deficient areas in both operation and technology

• Acts as primary contact for resolution of system issue to monitor system performance and ensure proper system maintenance

Performs Inventory Control

• Conducts training on inventory cycle counting and inventory reconciliation to ensure employees use a consistent and accurate approach to inventory control.

• Performs periodic physical inventory audits to validate inventory status.

• Researches inventory discrepancies to identify root causes and develop process improvements

Job Requirements

- Degree or above, preferably major in Logistics or related disciplines

- Minimum 5-year work experience in Logistics, Freight Forwarding or Express industry

- Demonstrates familiarity with core service offerings and interests in operation technology

- Identifies the impact of a problem; recommends improvements to existing processes or programs

- Demonstrates project management skills; identifies areas of risk and properly communicates to related parties

- Good command in both written and spoken English and Chinese

- Hands-on computer knowledge in MS office

calendar_today6 hours ago

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info Full time

location_onHong Kong

work None

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