HR Director, Hong Kong and Macau (BB-C3F2B)

Found in: Neuvoo HK


Job description

Site Name: Hong Kong – The Gateway
Posted Date: Feb 9 2021

Job Purpose

The HR Director, Hong Kong and Macau will demonstrate strong HR partnership & leadership, deliver high quality HR interventions across a range of activities/processes to enable leaders and employees to deliver the IPTc priorities.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

Areas of Responsibility

  • Drive key HR initiatives and provide HR business partnership support in organization, talent and leadership development; Lead the culture change and organization transformation in alignment with the strategy across Pharma business units

  • Uphold the country responsibilities for both Pharma and Consumer in full spectrum of HR delivery, which includes company policy development/ update, compensation, benefit, HR services and payroll oversight, HR risk and management monitoring, ER counselling, etc. by closely partnering with the shared-service team/ specialist team

  • Represent Human Resources Department to participate the Hong Kong/ Macao Country Executive Board and lead discussion for HR topics; participate in China/ Hong Kong HR Council

  • Represent Human Resources Department for GSK Hong Kong presence with external stakeholders, industry association, media and government departments

  • Being part of wider-scope projects such as Enterprise-wide Initiatives, Culture Initiatives, Mergers, Acquisitions and Disposals, HR Community Initiatives, Professional Development initiatives

Expected Delivery

  • Partnering with business for both the initiatives and delivery that contribute to the Innovation, Performance, Trust and Culture of our business, organization and people. This will include organization planning & design, performance management, talent acquisition, development and succession planning, leadership development and employee capability, etc.

  • Partner with regional/ global HR team on HR interventions/ transformation initiatives that require a high level of sensitivity, complexity or expertise

  • Cultivate a Performance and Purpose driven culture and build a high performing and diverse team; support the roll out of Performance with Choice

  • Facilitate the Modern Employer journey and nourish the employee engagement Country Duty Holder

  • Effectiveness and efficiency of the HR services and operations & specialist expertise delivered with quality and employee satisfaction

  • Mitigate the employment risk, HR risk and data privacy

  • GSK reputation and employer proposition

Impact & Risk

  • Foster robust employee relations, mitigate the legal risk and protect GSK reputation: provide guidance to line managers around ER issues; facilitate workforce restructurings, merge and acquisition

Creating Business Solutions

  • Standardize HR processes, where appropriate, and drive towards global standardization of HR processes across businesses

  • Diagnose and solve complex issues across a wide range of HR subject areas and across multiple businesses, directing more routine problem solving to be handled by the HR Transactional Services Hub

Influence & Communication

  • The HR Head must have the credibility to influence stakeholders at all levels within the organization by providing coaching and constructive feedback; partner closely with the Specialists/ Shared-service team to ensure HR resolution/ services are designed and delivered which can be effectively deployed across the businesses.

  • Employ strong persuasive and engagement skills and role-model to establish new ways of working/ behavior change with employees and with leaders; ensure changes are fully communicated and embedded

Culture Development:

  • Understand the broader GSK and Pharma business agenda, purpose and behaviors and be able to translate it into the desired culture in an engaging, inclusive way. Reinforces through personal leadership, effective teamwork and use of the GSK Modern Employer Frameworks. Understands and uses the analytics from GSK engagement surveys to diagnose the environment and influences leaders to develop and enhance engagement strategies. Develops leaders’ capability to understand how they impact and shift the culture. Ensures they are creating a diverse and inclusive environment.

Succession planning and Talent Management

  • Lead the talent management strategy across GSK Hongkong by ensuring close collaboration with leaders to develop and retain top talent. Understand and coach leaders to identify, manage and retain strong and diverse talent. Coach leaders to effectively and intentionally lead succession planning processes and identify, develop and retain employees to reach their full potential. Effectively leads the succession planning and talent management to the overall workforce strategy and business ambition.

Leading and Delivering Change

  • Understand the current and future needs of the business and use data and systemic thinking to diagnose key areas/opportunities for change while using tools and processes to formulate integrated solutions designed to help employees embrace and embed change in order to achieve the desired business outcomes. Lead and drive the effective delivery of diverse change projects in support of the business’s strategic agenda. Champion and influence senior leaders to effectively lead change.

Leadership Development and Coaching

  • Apply insights to coach and counsel business leaders, driving performance and effective organizational alignment. Provide input, constructive feedback, and healthy challenge in a way that builds trust and enables the team and individuals to be most effective in their roles. Develop others’ coaching and leadership capabilities.

Organizational Design and Development

  • Partner with the business to identify opportunities within their lines to improve organization effectiveness. Identify and improve how an organization channels resources, defines structure, jobs and work processes, motivates performance and shapes the patterns of informal interactions and relationships as a key enabler of business strategy. Use data and analytical tools to understand the business, identify opportunities for improvement, assess potential solutions and monitor achievement of benefits. Align management practices and structures to drive performance and develops leaders’ ability to perform organization design in a forever changing world.

Workforce and Strategic Capability Planning

  • Apply business insight to diagnose present and future capability gaps. Utilize understanding of external benchmarks and best practice to inform internal strategies and propose innovative ways of attracting and engaging talent. Develop and implement optimal workforce plans focused on key strategic capabilities required to drive the business.

HR Governance and Risk Management

  • Understand clear operating principles, structure, accountabilities and apply to HR activity to ensure HR risks are mitigated, company reputation is protected and related financial, legal and policy duties are carried out. Manage escalations and supports the business to create a positive employee environment. Partner with the ERC to resolve high risk ER issues and implement strategies to reduce such issues. Ensure inappropriate behaviors are dealt with in a direct, challenging and tough-minded manner.

Reward and Retention Strategy

  • In partnership with Reward/Compensation experts, apply business acumen and sound judgement within the context of GSK reward strategy to develop and deliver plans which enable the delivery of the IPTc priorities. Use insight from external trends and internal data to construct and support business case development. Ensure compensation strategies support the attraction and retention of a high performing, diverse workforce and enables the business’ broader workforce plan. Coach and influence senior leaders to differentiate and reward individuals commensurate with their value and contributions to the business.

Country and External Representation

  • Represent Human Resources Department to participate the Hong Kong/ Macao Country Executive Board and lead discussion for HR topics; participate in China/ Hong Kong HR Council; represent Human Resources Department for GSK Hong Kong presence with external stakeholders, industry association, media and government departments

Why You?

  • Bachelor Degree, Master Degree in Human Resources, Psychology, Business Administration is preferred

  • Demonstrated track record in an HR experience for 15 years with at least 5 years in a leadership role from a high-matrix set-up of MNC or large-scale organization

  • Solid HR expertise with a good mix of previous experience in at least 2 to 3 HR discipline areas (i.e. talent, development and/ or reward) and HR business partner roles; and/or previously a full-function HR role

  • Experience to partner and leverage shared-service team remotely

  • Sound understanding and knowledge of Hong Kong talent and employment landscape

  • Experience of leading and delivering change and use of recognized change management methodologies

  • Ability to effectively coach and influence all levels of leaders & employees across various business units in the organization and diagnosis HR requirements

  • Resilient, agile, adaptable to changes

  • Proven project management expertise

  • Experience of working on cross-business or cross-functional projects

  • Good analytical skills and evidence of use of metrics to drive process improvement

Why GSK?

GlaxoSmithKline (GSK) is a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We have three global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products. Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies.

GSK has been present in Asia for over 50 years and our commitment to the region is strengthened by the establishment of our purpose-built headquarters for Asia. Situated in Singapore, GSK Asia House is a further step in our long-standing strategy to grow and diversify our company - emphasizing the globally balanced business we have built over the years. To better support Asia, we focus on developing talent to improve our ability to make the right decisions for healthcare professionals, patients and consumers across the region.

GSK’s dedication to the wellbeing of our employees is reflected in the benefits we offer; including healthcare for yourself and dependents, performance related bonus, long term incentives and a host of other flexible offerings you can tailor to your own preferences. We also offer a range of employee health and wellbeing programs including our truly unique Partnership for Prevention program, a global commitment by GSK to provide all employees with up to 40 preventative healthcare services bringing to life our mission to: do more, feel better and live longer.

At GSK we value diversity and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution.


Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing.

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