HSBC Group

Test Manager - Digital Business Services (BB-739CE)

Found in: Neuvoo HK

Test Manager - Digital Business Services :0000F7U0


The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as a Test Manager.

The Test Manager roles within WPB Channel Transformation IT will have responsibility for overseeing and managing the deliverables throughout the agile development lifecycle and to ensure the new way of working in WPB Channel Transformation. The successful candidates will have a primary reporting line into the Senior Test Manager within the ASP region.

Principal Responsibilities

  • Implement all test activities (Behaviour Driven Development, System API, Exploratory Test, Accessibility Test etc.) are adhere to the Global Test Strategy
  • Work across all global activities and support the across functional team in ensuring any testing related dependencies / touch points are in place
  • Represent testing at Scrum meetings and all other key project meetings and provide a single point of accountability and escalation for testing within the scrum teams
  • Build a cohesive team with Automation Test Engineering and Exploratory Testers whom could be across different cultures and locations
  • Facilitating the definition of the end to end Test Environment to support the Test approach for Acceptance and Exploratory
  • Work with backend fulfilment test manager/lead to ensure end to end testing is completed where required with little or no duplication with consideration of regression test coverage required
  • Establish effective working relationships across other areas of HSBC, e.g. Business Product Owner, Delivery Lead, Transformation Lead, and IT teams
  • Provide recommendations to the Product Owner and/or other project stakeholders on the product readiness to go live
  • Provide on-going input into the overall process improvement of the Testing discipline
  • Strong sense of ownership and accountability for quality deliverables and testing related activities within the agile development lifecycle.
  • Represent testing across the project and be accountable for defining, shaping and agreeing the testing schedules in context of the whole project schedules
  • Proven ability to drive and lead testing activities and motivate people to achieve towards a common objective
  • Set the direction and create an environment in which self and others succeed
  • Ability to resolve testing related impediments together with the scrum team
  • Proven ability to matrix/functionally manage individuals
  • Ability to engage with senior stakeholders and be able to build effective relationships, trust and understanding through the management of testing and the related risks 
  • Strong organizational awareness and a detailed understanding of our Business and the Customer we are delivering for
  • Be able to think and act strategically 
  • Active contribution to evolve the overall test strategy
  • Ability to build relationships and successful teams located offshore and deliver maximum productivity
  • Proven track record of delivery of medium to large projects and programmes
  • Qualifications


  • Sound domain knowledge on Wealth products including equities (HK/China/US market), Unit Trust and FX
  • Experience of leading testing and associated deliverables within the project lifecycle on projects with global programmes and digital experience.
  • Experience in driving test automation strategy, system API testing and Exploratory testing in the digital products.
  • To drive and lead geographically disbursed team and pull them together to achieve common objectives
  • Solid understanding of technical automation testing framework adhering the principles of BDD, TDD and ATDD
  • Sound experience of at least one of Browser Stack, Sauce Labs, Appium, Calabash, TestCloud or other Cloud Service Testing Framework
  • Good understanding of web technologies e.g. HTML, JavaScript, CSS, ReST and JSON
  • Ability to prioritize work effectively and deliver within agreed service levels in a diverse and ever changing environment
  • Successful co-ordination and delivery of services involving elements delivered by teams internal and external to HSBC
  • Strong leadership and management qualities with the ability to motivate others and lead by example
  • High levels of judgement and decision making, being able to rationalize and present the background and reasoning for direction taken
  • Strong stakeholder management and excellent communication skills.
  • Good command of English, Cantonese and Mandarin
  • Excellent organization awareness, commercial acumen and understanding of HSBC Strategy
  • A detailed understanding of SDLC and Agile methodologies
  • Ability to work across cultures 
  • Experience and exposure to working on medium/large projects
  • Extensive knowledge of risk management and mitigation
  • Demonstrative evidence of establishing and managing offshore testing engagements
  • To be considered for this role, the relevant rights to work in Hong Kong is required.

    You’ll achieve more when you join HSBC. 

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    calendar_today12 hours ago

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