Description:

Vice President, Mass Segment Management – Retail Banking Department

Job Description

Our banking client is looking for a suitable candidate to fill the above-mentioned position.

Responsibilities:

• Coordinate strategic projects with internal and external business partners to extend customer base from mass segment and increase product penetration
• Closely work with internal partners on marketing program development and to drive digital channel utilization
• Analyze market trends and customer behavior to formulate and implement business plans for customer loyalty enhancement, retention and recovery
• Establish customer service pledge and to ensure the Bank ’ s Retail Banking services are up to or exceed customer expectation
• Conduct regular review and analysis on business trends to ensure the Bank ’ s competitiveness in the market

Requirements:

• Degree holder preferably in marketing or finance related discipline or equivalent
• Minimum 10 years ’ working experience of marketing or customer portfolio management
• Good knowledge of regulatory and compliance requirements on retail banking
• Self-motivated and sensitive to market changes
• Strong leadership and communication skills

Interested parties please forward your CV in word format with current and expected salary to  mablewong@brshk.com