CBRE

Digital Experience Manager (BB-0DC84)

Found in: Neuvoo HK

Description:

Job Description :



Responsibilities:
- Being champion of customer experiences through digitization and smart technology application
- Working closely with the client's Customer Experience Team in developing mobile Application, web-based communication channels and robotic/AI devices to offer efficient, sustainable and innovative customer experience enhancement
- Advising stakeholders and the broader organization on all aspects of the digital customer experience to enable the delivery of excellent digital customer journeys
- Understand requirement proposing design and function specifications of Smart-FM and User mobile Application
- Supporting the Technical Manager in preparation for the setup of the approved smart-FMS System(s)
- Collaborating with the client's customer experience team to design the UI/UX and content of the
Smart FM-system, mobile Application and any other digital customer experience content
- Responsible for Software beta testing and bug fixing documentation
- Working with the CBRE HQ technology team adapting CBRE 360 to the HKSTP service offering
Requirements:
- Degree holder preferably in digital technology or similar discipline
- Minimum 3 years in digital experience design or related discipline
- MCSE and CCNA preferred
- Experience of database integration and Web user interface development

calendar_today2 days ago

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info Full time

location_onHong Kong

work CBRE

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