Description:

Job Requirements Diploma or above in Computer Sciences, Information Technology or related disciplines
2 years experience in IT technical support
Good knowledge on Windows desktop operating systems and servers
Good knowledge on computer hardware and networking
Strong communications & troubleshooting skills
Good command of verbal English and Mandarin
Recent graduates will be considered

Responsibilities and Duties
Hardware and software troubleshooting and support to internal users.
Solve PC operating system, network, email, application software, Internet and LAN connectivity problems.
Work directly with equipment manufacturers and vendors to resolve technical issues.
Monitor system and communication performance and utilization.
Install and configure operating system and appropriate software applications.
Perform end user equipment and connectivity installation, relocation and moves to include voice mail, wiring and communications hardware.