Hong Kong Exchanges and Clearing Limited H

Senior RPA Technical Support - IT (BB-FE745)

Found in: Neuvoo HK

Description:

Job Responsibilities: 

  • Provides production support and maintenance, including incident, problem, monitoring for RPA BOT and deployment for the BOT
  • Works with development team and clients to resolve incidents by analysing log and process workflows; provides work around and long term fix
  • Follow procedure to deploy package to production, and verify
  • Work with Support Manager to generate production status report
  • Participate in proactive maintenance and improvement abilities in RPA
  • Job Requirements: 

  • University Degree in Computer Science, Information Systems or related disciplines 
  • Minimum 5 years of IT experience on application support and development. 
  • Experience with one or more RPA technologies (e.g. Automation Anywhere, Blue Prism, UiPath), Blue Prism is plus 
  • Experience with chat bot development is plus
  • Solid technical knowledge of Microsoft Visual Studio .NET (ASP.NET and C#.NET) and SQL server
  • Solid technical knowledge of Java with Mybatis framework, and MongoDB/SQLite
  • Familiar with RESTful/WebSocket network API development 
  • Familiar with HTML and JavaScript development 
  • Familiar with Linux command and shell script, Docker experience is plus
  • Proven ability in deployment skill and process.
  • Good understanding of applicable technology concepts, trends and capabilities 
  • Excellent interpersonal skills in areas such as teamwork, facilitation
  • Able to work under pressure and demonstrate passion and ability to learn new technologies and their application. Attention to detail 
  • Focus on the end user’s or customer’s needs; ability to set expectations and understand end user behaviour
  • Outcome focused with demonstrated ability to meet deadlines
  • Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify root cause and solution
  • Fluent spoken and good written in Cantonese and English.
  • calendar_today1 hour ago

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    info Full-time

    location_onHong Kong

    work Hong Kong Exchanges and Clearing Limited

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