Support Analyst (Microsoft Office365) (BB-75E3B)

Found in: Neuvoo Bulk HK


  • Supporting end users remotely, diagnosing the problem and helping the user resolve their issue in a timely manner.
  • Migration Experience from Exchange to O365 including hybrid environments.
  • OneDrive and SharePoint Online Expertise
  • Office ProPlus
  • O365 Mobile Productivity suite
  • Deep technical Skills and capable of serving as a SME across all the O365 technologies

Job Requirements:

  • A minimum of 5 years of IT experience with a minimum of 3 years’ experience delivering Office 365 solutions
  • Supporting end users in a 1-1 capability, ideally fixing problems remotely
  • Previous industry experience with multinational companies beneficial of significant scale
  • Sound business acumen
  • Excellent communications skills
  • Ability to multi-task at a high level
  • Strong problem solving and analytical skills
  • Ability to think strategically
  • Ability to switch between strategy and detail
  • Strong sense of ownership
  • Ability to deal with pressure and ambiguity
  • Strong interpersonal skills
  • Ability to take initiative and work independently
  • Results-oriented
  • Ability to influence and persuade
  • High attention to detail
  • Must be highly reliable, trustworthy, honest, and commitment oriented
  • High quality designs demonstrating secure and meeting business requirements
  • Availability and reliability of delivered services
  • On time delivery of accurate reporting


*** Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration ***

Interested party, please send your details resume with current and expected salary to our HR Department by email to OR apply through our Online System below. 

All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.

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Job Category IT

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