Support Analyst (Microsoft Office365) (BB-75E3B)
Found in: Neuvoo Bulk HK
Description:
- Supporting end users remotely, diagnosing the problem and helping the user resolve their issue in a timely manner.
- Migration Experience from Exchange to O365 including hybrid environments.
- OneDrive and SharePoint Online Expertise
- Office ProPlus
- O365 Mobile Productivity suite
- Deep technical Skills and capable of serving as a SME across all the O365 technologies
Job Requirements:
- A minimum of 5 years of IT experience with a minimum of 3 years’ experience delivering Office 365 solutions
- Supporting end users in a 1-1 capability, ideally fixing problems remotely
- Previous industry experience with multinational companies beneficial of significant scale
- Sound business acumen
- Excellent communications skills
- Ability to multi-task at a high level
- Strong problem solving and analytical skills
- Ability to think strategically
- Ability to switch between strategy and detail
- Strong sense of ownership
- Ability to deal with pressure and ambiguity
- Strong interpersonal skills
- Ability to take initiative and work independently
- Results-oriented
- Ability to influence and persuade
- High attention to detail
- Must be highly reliable, trustworthy, honest, and commitment oriented
- High quality designs demonstrating secure and meeting business requirements
- Availability and reliability of delivered services
- On time delivery of accurate reporting
.
*** Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration ***
Interested party, please send your details resume with current and expected salary to our HR Department by email to gadmin@askit.com.hk OR apply through our Online System below.
All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.
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Job Category IT
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