Corporation

Customer Service Executive, Premium Servicing (BB-46FF3)

Found in: Neuvoo HK

Description:

Customer Service Executive, Premium Servicing

Company: Corporation / Salary: $Negotiable

Responsibilitles:

  • To answer inbound calls during office hours or make outbound calls 
  • To make proactive calls for retention / trade-in / standalone handsets / VAS up-selling 
  • To make anniversary treats and courtesy calls 
  • To recruit new eligible customers into the customer base 
  • To provide professional advice on the newly available service 
  • To arrange personal visits with 1010 customers for on site supports, customer service and product demonstration 
  • To support ad hoc company events
  • We look for:

  • HKCE graduate or equivalent 
  • Must have fluent spoken and written English 
  • Strong business sense with good customer service and problem solving skills 
  • Customer focus and result driven 
  • Outgoing with good interpersonal and communication skill 
  • Able to communicate effectively in Cantonese, English & Putonghua 
  • Able to effectively and efficiently man the system in use 
  • Sound knowledge of PC such as Internet, PowerPoint, Excel and MS Word etc.
  • If you have the desire to create 

  • calendar_today13 hours ago

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