Customer Success Manager (BB-880CD)
Found in: Neuvoo HK
- Opportunity within a fast-growing FinTech firm
- Work with a tight-knit team in a supportive environment
- Gain regional exposure working with a growing list of clients
You will be responsible for :
- Managing key accounts and implementing strategies designed to increase existing business
- Developing framework for onboarding, training and retaining clients
- Ensuring monthly goals and revenue targets are met.
- Maintaining and building strong relationships with clients through proactive support and sharing of product knowledge
- Communicating with customers via chat, email, and other channels and deliver an amazing customer experience
- You have experience with sales, business development or account management, ideally within a SaaS or startup.
- You have experience with CRM and a track record of outstanding achievement through account management
- You have excellent communication skills, both written and verbal.
- You are an analytical and innovative problem solver
- You are able to drive business results in a high-pressure, fast-paced environment
- You are a self-starter and can work independently to increase sales and mange accounts.
Our client is a fast-growing payments platform helping businesses, especially SMEs, ease their transactions like never before. Join this team of entrepreneurs and technologists and contribute to building a world-class FinTech offering!
calendar_today3 days ago