Senior Project Manager - Digital Business Services :0000F0TG
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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high caliber professional to join our team as Senior Project Manager – Global Insurance IT
Principal responsibilities Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within DevOps and Agile constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation and SVS Frameworks. Identifies and intervenes where there is variance from plan Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments and objectives Oversees the tracking of projects risks / issues / dependencies, assesses the impact on the benefit realisation for the projects and takes action to minimise impact, actively challenging and removing obstacles Influences and collaborates with key stakeholders and delivery partners to drive the right project outcomes. Represents the project team at discussions regarding project prioritisation and to create buy-in for risk mitigation and contingency plans Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise Obtains SVS sponsor and stakeholder sign-off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback. Captures key learns from each project and feeds back into Global Transformation methodologies and best practice Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realisation Manages the SVS sponsor, working with them to ensure project deliverables are met Plans and manages the implementation of the change, to ensure SVS benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment Works closely with DevOps delivery partners on planning, design and estimating, bringing together delivery partner teams; actively managing dependencies between these teams and other projects and programmes Sets the pace and operating rhythm, driving a culture of achievement, aligned to DevOps and Agile Ways of Working, and ensures pace by identifying and removing barriers to project success Promotes pace and energy within the team and leads by example
Requirements Graduate or postgraduate Degree in Science, Business Administration Excellent experience in Project or Programme Management operating in a Global Technology environment with strong track record of business and IT programme delivery in a complex structure. Ability to develop cohesive working relationships with internal and external stakeholders. Ability to work effectively under pressure with competing and changing priorities. Proven and demonstrable knowledge of best practice within Project Management, including DevOps, Agile using industry standards, tooling and process. Ability to bring analytical rigour, structure and effective solutions to poorly-defined problems Proven leadership skills, with a track record of building and motivating high performance teams Strong interpersonal, influencing, persuading and communication skills - applicable through multiple channels (written, spoken, workshops, presentations) Excellent team leader and player, able to lead others into action, and with ability to work under minimal supervision Ability to find ways of solving or preempting problems. Knowledge of the Insurance business lines, process and Insurance Technology would be an advantage
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Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
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