AVP/VP, Mass Segment Management – Retail Banking Department (BB-FDDBC)

Found in: Neuvoo Bulk HK


AVP/VP, Mass Segment Management – Retail Banking Department

Ref No.: 2019-12-18


  • Coordinate strategic projects with internal and external business partners to extend customer base from mass segment and increase product penetration
  • Closely work with internal partners on marketing program development and to drive digital channel utilization
  • Analyze market trends and customer behavior to formulate and implement business plans for customer loyalty enhancement, retention and recovery
  • Establish customer service pledge and to ensure the Bank’s Retail Banking services are up to or exceed customer expectation
  • Conduct regular review and analysis on business trends to ensure the Bank’s competitiveness in the market
  • Degree holder preferably in marketing or finance related discipline or equivalent
  • Minimum 10 years’ working experience of marketing or customer portfolio management
  • Good knowledge of regulatory and compliance requirements on retail banking
  • Self-motivated and sensitive to market changes Strong leadership and communication skills

Interested parties please forward your CV in word format with current and expected salary to  and c.c.

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