One of the leaders in information technology consultancy in cloud computing and information management in HK, is now seeking a Storage & Virtualization Engineer to join their professional team in Hong Kong.
Responsibilities Provide on-site technical support for customer service delivery and availability
Acts as the primary onsite technical contact, providing customer visibility, troubleshooting support and problem resolution for corporate customers
Complete technical tasks with the stakeholders to accomplish deployment project & Post-sales maintenance
Manage Storage solutions such as storage consolidation, data protection, storage performance, backup and restore, disaster recovery.
Manage Virtualization solutions for enterprise level.
Prepare technical documentation, e.g. technical diagram & procedure, user guide and issue support reports
Requirements Diploma or above in Information Technology/Computing/Computer Science
At least 2 years hands-on Field Service Experience and solid skill-set to configuration and troubleshooting of EMC, HDS and/or NetApp products and services (e.g., SAN and NAS storage communication technologies).
Hands on working experience managing sizable System integration projects in Server Virtualization / VDI / Cloud (e.g.vSphere VMware, ESX, various Virtualization clients )
Knowledge and experience in LAN / WAN / Unix / Linux or Windows system
Experience of network or system monitoring and diagnostic tools is a plus
Preferably with Storage Solutions & Virtualization Vendor certificate
Customer oriented, independent & able to work under pressure
Fluency in English, Cantonese and Mandarin
Immediately available is highly preferred