Easy Job Centre

Senior Customer Service Executive (Commerce Lab) (BB-CB1AE)

Found in: Neuvoo Bulk HK



  • Primary customer interface to coordinate customer requirement to lab operations.

  • Provide friendly and professional pre-sale and post-sales throughout order transaction.

  • Handle sample registration and release of test report.

  • Handle customer enquiry on service capacity, quotation, reporting status, report contents and complaints.

  • Follow up with customer on missing information and samples.

  • Provide regular summary report to customer regarding the lab service.

  • Requirements

  • Form 5 or above

  • Min. 3 years of experience in similar position in laboratory testing company/Similar Industry 

  • Highly-organized, capable of working under pressure with multi-task assignments

  • Good command of English and Chinese

  • Good computer skills

  • Familiar with European regulations/standards is an advantage

  • Fresh graduate candidates is welcomed

  • calendar_today1 day ago

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