Responsibilities Responsible and supervision for the customer service team. Develop, motivate, coach and monitor the team members to ensure the highest quality of service to our clients. Handle customers’ complaints Support implementation of online ordering platform. Prepare management report for management review. Monitor payment from clients.
Requirements Form 5 or above 6 to 8 years relevant working experience, with at least 3 year managerial experiences. Excellent communication, negotiation and presentation skills. Self-motivated and aggressive, Mature, strong leadership and high responsibilities. Must be very strong in excel and powerpoint for monthly reporting. Very strong in data analyze and statistical researching. Good command of written & spoken English. Experience in printing, woven label is preferable.
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