- Assist in preparing credit proposals and following up related credit documentation
- Conduct regular and effective credit reviews, and monitor customers' account performance to maintain a healthy loan portfolio
- Build and maintain good customer relationship, handle phone enquiries and provide quality after-sales support
- Compile periodic reports and performance statistics, and ensure good database maintenance for market analysis / research
- Provide sales support to the department Requirements
- Diploma or Degree Holder; Form Five or DSE Graduates with relevant working experience will also be considered
- Good knowledge of credit analysis, with prior experiences in bills operations, credit system, credit approval and related documentation procedures preferred
- Strong self-motivation, with ability to communicate effectively and create connection with others
- Proficiency in both English and Chinese, with fluency in Putonghua preferred
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
Senior Relationship Support Officer - Hong Kong, 香港 - HSBC
描述
Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Commercial Banking - Business Banking
Hang Seng's Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.
For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.
We are currently seeking a high caliber professional to join our department as Senior Relationship Support Officer.
Principal responsibilities
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