Contract Officer, Customer Contact Centre - Hong Kong

We are seeking a highly experienced leader to serve as Contact Centre Head for our eMPF business. · Bachelor's degree in Business Administration, Management, or a related field. · Minimum 10 years of progressive experience in call centre operations. · ...

This role is part of a global team in our Customer Care Department dedicated to providing peace of mind and building lifetime relationships through world-class customer care. · As the Customer Care Advisor you will be expected to deliver the highest customer service standards whe ...

Perform Telesales roles & responsibilities to cross-sell loan OR Insurance products to customers through making outbound calls and receiving inbound hotline. · ...

· ...

This role sits within the Information Technology (IMT) Department under the Solution Centre. · ...

The customer is the focus of everything we do, · and millions of end users rely on our products daily. · We believe in the value of empowering Customer Service Officer with · the resources to solve critical problems for the future of our business, · which is why we need you.We'll ...

This role sits within the Information Technology (IMT) Department under the Solution Centre, · specifically in the Customer Travel and Lifestyle Solution Centre. · The team focuses on enabling seamless journeys, · personalized offers,Strategic Planning: Develop IT investment plan ...

DBS Customer Centre is looking for enthusiastic and highly motivated problem solvers who are passionate about creating an innovative customer experience and building strong relationships with our customers. · ...

The Senior Manager oversees the end-to-end performance of HKT Teleservices' Guangzhou contact centre ensuring operational excellence and service delivery across clients and channels. · Oversee end-to-end contact centre operations for multiple clients covering inbound outbound and ...

+Handle customer enquiry by providing quality service via inbound and outbound call Process customer investment and banking transaction correctly and effectively Participate in enhancement projects of system or AI functions Help deepen customer relationship by cross-selling Bank' ...

The customer is the focus of everything we do and millions of end users rely on our products daily. · We believe in the value of empowering Customer Service Officer with the resources to solve critical problems for the future of our business which is why we need you. · ...

This role will handle outbound call service according to the company's compliance. · Act as Prudential's service professional, to provide the best-in-class customer service via hotline, to handle and resolve customers enquires and request on life and health insurance products in ...

As the Portfolio Solution Manager you will oversee the full lifecycle of customer contact centre related applications from strategic roadmap planning to implementation You will partner with business stakeholders to address evolving needs in areas such as customer contact centre p ...

The customer is the focus of everything we do · We believe in empowering Customer Service Officer with resources to solve critical problems for future business growthWe need you to handle enquiries and requests arising from agents in Individual Financial Products administration.P ...

+This role sits within the Information Technology (IMT) Department under the Solution Centre, specifically in the Customer Travel and Lifestyle Solution Centre which is dedicated to delivering innovative scalable and secure technology solutions that enhance customer engagement an ...

Deliver excellent inbound/outbound/digital services over the telephone or non-phone means to internal/external customers on corporate banking products. · ...

My client is a top international insurance company seeking talented Customer Service Advisor to drive their business. · Welcome Fresh Graduate candidates and call centre customer services staff from other industry. · Handles customer inquiries and complaints regarding all activit ...

+This role sits within the Information Technology (IMT) Department under the Solution Centre to deliver innovative technology solutions enhancing customer engagement and loyalty experiences across Cathay's travel and lifestyle ecosystem. · +Strategic Planning: Develop IT investme ...

· This is an exciting role for you to work as Data Center Project Manager with attractive package up to 1.5M. · Develop detailed project plans, including scope, timelines, resources and deliverables. · Serve as the primary point of contact for clients post-sale facilitating comm ...

The Technical Expert is responsible for ensuring the reliability, security, and operational excellence of data centre facilities and associated network infrastructure. · This includes making Telstra the place you want to work. For you, that means a having career that grows with y ...