Assistant Manager, Financial Lines, Claims - Hong Kong, 香港 - QBE Insurance

描述

Primary Details
Time Type: Full time

Worker Type: Employee

Primary Responsibilities

• Support the implementation of claims management strategies and objectives for the region / branch
• Maintain current knowledge of insurance guidelines and policy changes and modifications to approve claims within appropriate authority levels
• Contribute to the refinement of processes and procedures to improve Claims systems and procedures
• Maintain good client relationships with the insured, agents, service providers and the general public
• Respond to client requests in accordance with service standards
• Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out
• Ensure recoverable amounts are assessed and effectively followed up and approving significant claims within written authority levels
• Ensure legitimate claims are paid in accordance with policy conditions by providing technical expertise and leadership
• May supervise the investigation and settlement of all claims within the team
• Provide guidance to other Claims colleagues when needed

Qualifications :

• 3+ years of handling financial lines claims
• Strong knowledge of insurance industry and claims processes
• Relevant tertiary or industry qualifications
• LLB is preferred
• Experienced in handling legal cases
• Organizational and communication skills
• Analytical and negotiation skills
• Communication Skills in English and Chinese

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.