Application Production Support, Equities - Hong Kong, 香港 - Antaes Consulting

    Antaes Consulting
    Antaes Consulting Hong Kong, 香港

    1周前

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    全职
    描述

    Responsibilities

    • Be responsible for the trading applications of Equities & Derivatives Trading (Stocks, ETF, Warrants, Options & Futures) on various APAC markets in Windows/Linux platform
    • Required to support traders, troubleshoot and diagnose functional and technical issues in the production environment
    • Management and tracking of daily production problems and user request; ensure effective and timely resolution and communication to the client; report bugs back to local / overseas development teams.
    • Be responsible for handling business-driven or exchange-driven projects
    • Conduct system Quality Assurance testing, perform deployment or upgrade of mission critical trading applications and systems.
    • Ensure adequate performance and operation of the systems - monitor the performance ⁄ operation, diagnose and address any problems.
    • Follow ITIL Application Support methodology to carry out incident escalation and system change management procedures.
    • Provide system and process documentation
    • Morning / Lunch shift duty, weekend and holiday work are required.
      • The shifts are 7:00-16:30, 8:30-18:00, 10:00-19:00, Monday to Friday. There will also be some weekend work for market rehearsals, DR drills, special trading days etc.
      • For holiday work, it is split between the team and there is a day off in lieu.

    Requirements

    • University qualification with IT Major
    • Minimum of 1-2 years experience in trading support
    • Good business knowledge on cash and derivatives products and market rules
    • Experience with system monitoring
    • Good technical / scripting knowledge on Linux/Unix environment
    • Takes initiative and is results driven
    • Strong decision making and analytical skills
    • Ability to innovate
    • Strong team player
    • Excellent interpersonal and communication skills
    • Proficiency in Excel/VBA
    • Proficiency with Python in Linux & Windows environments
    • Fluent in English
    • (good to have) Batch scheduling system
    • (good to have) Knowledge on Fixed income products