- Data Centre operations and service provisioning.
- Responsible for the daily operation and maintenance of Data Centre/ Server Room/ Hub Room/ IT Room facilities, such as Power, UPS, Chiller, Generator, Fire fighting system and BMS system
- Liaise with various parties such as contractors, engineers and technical staff for facility management services and fitting out project
- Handle the process of budgeting, tendering and supervision for customer's project, major repairing and maintenance work
- Prepare method statement and working procedure
- Provide facility management services including planned, routine maintenances and ah-hoc emergency calls
- Assist equipment setup and decommission in the rack
- Perform evaluation, monitoring, administration, and troubleshooting on network devices and services.
- Perform Level 3 Incident handling and escalation to upper tier
- Oversee delivery of infrastructure setup, including data/voice network setup, server rooms, servers, WiFi, security appliances, IP CCTV, IP Phone and structural cabling
- Review and manage ICT documentations, perform UAT and formulate reports on projects progress, problems, and solutions
- Update equipment inventory management system and rack information.
- Perform vendor co-ordination, arrange onsite access
- Follow procedures, instructions and checklists to complete tasks with good quality
- Ensure all client requests and other ad-hoc duties are processed in an efficient and timely manner
- Assist to handle in-house on-site services and supervise the performance of in-house technical staff
- Other duties as assigned by supervisors
- Over 6 years in relevant IT infrastructure roles
- At least 3 years I.T. support, networking and field service hand on working experience
- At least 3 years Data Centre hand on working experience.
- Experience in Windows operation an advantage
- Excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools
- Solid understanding of client/server, networking, and Internet technologies fundamentals
- Experience in supporting and servicing enterprise infrastructure environment.
- Good communication skills in both verbal and written Chinese (Cantonese) and English
- Understanding of data centre concepts (Space, Power, Cooling)
- Understanding of IT network concepts (Router, Switch, Circuit, Cable)
- Experienced in Data Centre facility, cabling and network fault recovery, etc will be an advantage.
- Possess professional certificates (i.e. MCSE,CCNA, CDCP, ITIL) is definitely an advantage
- Good communication and interpersonal skills
- Willing to perform Off Office hours/ Over time duties (including Weekends and Holidays)
- Able to work independently.
Site Engineer cum LAN Admin - Hong Kong, 香港 - Sirius Partners
描述
Provide simple technical support services including:Requirements
1. HKCEE/ DSE or above. IT-related qualification is an advantage.Benefits
MPF5 days work
Medical Insurance
Annual leave