Assistant Manager, Sales - Hong Kong, 香港 - Dah Sing Financial Group

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    全职
    描述

    Assistant Manager, Sales & Service Project

    Job Purpose:
    Lead and manage Business Banking and Direct Channels Project and Change management. Provide planning, managing, monitoring and evaluating on overall projects to ensure effective execution of plan.

    Main Responsibilities:

    • Coordinate with relevant parties to identify business needs. Drive process changes and implementation of process re-engineering across Product, IT, Risk and Compliance operations.
    • Work with business for project prioritization and negotiation with ITD for resources allocation
    • Lead the team to prepare project proposal, review function design specification, UAT, compile user manual and arrange user training.
    • Develop, implement and enhance new & existing Direct Channels projects such as Cardlink, CSP, CSS, TeamPOINT, BOSS, VRU, etc.
    • Allocate sufficient resources to perform UAT and ensure progress on schedule.
    • Monitor the UAT to ensure the system development as defined in the User Requirement & Functional Specification.
    • Monitor the production check verification to ensure the wellness of system implementation.
    • Handle Ad-hoc tasks assigned by supervising managers

    Incumbent Requirements:

    • University graduate or above with minimum 5 years of banking experiences in project management; Tertiary education with substantial years of relevant working experiences.
    • Ability to work in a team, jointly driving project with other teammates
    • Strong in project management & negotiation skills.
    • Sound knowledge in Business and Retail Banking products & Call Centre systems / operations flow.
    • Good people management, staff coaching & training skill
    • Strong Product, System & Operation sense.
    • Self-driven and work independently
    • Excellent presentation and communication skill in both English and Chinese

    ***Candidate with more experiences would be considered as Manager, Sales & Service Project