Hotel Front Desk Host - Hong Kong, 香港 - Hong Kong Disneyland Resort

    Hong Kong Disneyland Resort background
    全职
    描述

    Résumé du poste:

    Welcome Reward HK$3,000* will be paid to new employees upon the successful completion of 3-month probation period.
    *Terms & Conditions to be applied

    Front Desk Hosts are responsible for greeting Guests, checking them in and out of hotel rooms, and assisting Guests and enhancing their stay by providing information regarding Resort services, activities and surrounding areas as needed.

    Responsabilités:

  • Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction
  • Assist Guests with questions about tickets, directions, event schedules, and other information regarding the Resort to help create a magical experience
  • Stationed at Front Desk to check-in guests and process all transactions regarding forms of payment (cash, credit cards, foreign currency, vouchers, etc.)
  • Qualifications Nécessaires:

  • Must have solid guest service mindset when handling all guests' transactions. Pleasant personality and strong customer focus is a must
  • Good communication skills
  • #LI-DNI

    Compétences Souhaitées:

  • Previous work experience in Hotel, Guest services, and tourism industry
  • Preferred Education

  • Preferably with qualifications in Hotel, Hospitality or Tourism Management
  • Informations Supplémentaires:

    SCHEDULE AVAILABILITY
    Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

    SUBMITTING YOUR APPLICATION
    After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking "Next" on each page, then "Submit" on the final page.